Industry
Government
Solutions to Streamline Workflows for Federal, State, and Local Governments
As a government agency, you’re constantly tasked with managing different streams of documents and mail, whether for records management, payments, or administrative work. OPEX has experience helping government agencies streamline various workflows to improve efficiency, save money for taxpayers, and meet regulatory compliance. We also provide FADGI (Federal Agency Digital Guidelines Initiative) capable document and archive scanning solutions that help government agencies meet FADGI 3-star or Modern Textual Records guidelines. Our automation solutions have been engineered, manufactured, and produced in the USA since the company was founded in 1973.
Solution
Capture High-Quality, FADGI-Compliant Images of Documents
Whether you need to scan invoices, records, forms, or archives, OPEX can help you create high-quality, FADGI-compliant images that meet FADGI 3-star guidelines for government-related work. We provide FADGI-capable scanning solutions powered by OPEX CertainScan software. Our scanners can handle documents of mixed sizes, weights, and conditions without heavy prep work, creating a smooth, streamlined process that increases efficiency and provides measurable cost savings.
Solution
Digitize Valuable, Delicate Archives and Achieve FADGI-Compliance
Capture high-quality, FADGI-compliant images that meet FADGI 3-star or Modern Textual Records guidelines images of even the most delicate records and archives with OPEX’s advanced FADGI-capable production scanners. OPEX scanners efficiently process documents of mixed sizes, thicknesses, and conditions while virtually eliminating prep work and manual document handling.
Solution
Open and Extract Absentee and Mail-in Ballots
With the rapid growth of mail-in voting, states and counties across the U.S. have been responsible for safely opening thousands of mail-in and absentee ballots, often by hand. OPEX offers various automated envelope opening and extraction systems designed to speed up the opening process while preserving ballot integrity.
Solution
Process Payments Quickly and Securely
From processing tax payments to billing documents, OPEX provides various remittance processing solutions to help streamline document handling and help you deposit payments faster. Our solutions collapse sorting mail, opening envelopes, prepping documents, and scanning papers into one seamless workflow, helping to lower operating costs.
Solution
Handle Mixed-Mail and Parcels Efficiently
From managing mail from taxpayers to high-volume mail-in ballot opening, OPEX can help you open, extract, and process more mail in less time. We offer advanced systems that can open, extract, and scan envelopes and contents in one streamlined workflow. With OPEX’s mail and parcel management solution, you can quickly process more mail and deliver enhanced results to your clients.
FADGI-Compliant Scanning Solutions
As of June 30, 2024, Federal agencies must manage all permanent records in an electronic format, and the National Archives and Records Administration (NARA) will no longer accept transfers of permanent or temporary records in an analog format. To ease this transition, OPEX® collaborated with Golden Thread (NXT) to develop the necessary hardware to support FADGI compliant scanning solutions powered by intelligent software that provides state-of-the-art image quality, legendary paper handling, flexible outputs, and repeatable quality control. Whether a government entity or a private company providing services to government agencies, all can leverage OPEX Falcon+® series scanners with CertainScan® software to prepare digital workflows and systems for FADGI compliance.
OPEX & Equalis Group Purchasing Agreement
Equalis Group is a cooperative purchasing organization that provides contracts competitively solicited by public agencies for various products and services. Public sector entities across the U.S. can acquire necessary products and services quickly, receive better pricing, and save time through Equalis’ legal and compliance process. OPEX has a purchasing agreement through Equalis for our mail extraction systems and high-speed document scanners.
National Association of State Procurement Officials (NASPO)
NASPO is a non-profit association of purchasing officials from all 50 states, DC, and U.S. territories. They collaborate to improve public purchasing and procurement by sharing information and attaining greater efficiency and economy. Need more information on OPEX’s involvement with NASBO?
Return Mail Solution for Medicaid Unwinding
As Medicaid Continuous Enrollment has ended, states and counties across the U.S. are terminating enrollment for individuals who don’t return the renewal form or provide proof of eligibility. This has left state and county departments flooded with undeliverable return mail, which staff must process manually. OPEX’s production scanners with integrated mail opening and extraction automate the entire return mail process, from envelope opening to data entry.
Ballot Opening Solution
At OPEX®, we know the importance of security, efficiency, and accuracy when handling mail-in ballots. Our innovative ballot opening and extraction solutions are designed to save you time while delivering a fast ROI. Using advanced milling-cutting technology, our systems ensure the integrity of each ballot by minimizing the risk of damage to envelopes and their contents. Trusted by over 74 voting districts across the United States, OPEX’s automated ballot opening systems are the reliable choice for election officials who value speed and precision.
“Knowing what I know now, I wish I made the switch sooner.”
Marie Inotai
CFCA Director, Operations Manatee County Tax Collector’s Office
Other Resources You May Find Helpful
Case Study
The Manatee County Tax Collector’s Office Sails Through Surge of Mailed-In Checks
Case Study
Butte County Clerk Recorder Streamlines Mail-In Ballot Opening, Decreasing Labor Needs By 60%
Video
San Bernadino County Falcon+ Video
Insight
The Agile Business: What Value Does A Hybrid Work Model
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