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iHerb Relies on OPEX for Best-in-Class Customer Service

Back to Resources iHerb Relies on OPEX for Best-in-Class Customer Fulfillment “Perfect Pick® has about three times the labor efficiency compared to our batch-based distribution center in California and processes orders in one tenth the time.” Director of Operations, iHerb Contents Read Later? Download PDF The Background iHerb is a pure-play Internet retailer that sells […]

From Research to Cure, BioLegend Adds Automation to Provide Superior Customer Service

BioLegend Perfect Pick

Back to Resources From Research to Cure, BioLegend Adds Automation to Provide Superior Customer Service “The Perfect Pick system is part of the whole idea of this campus – to provide efficiency and enhanced customer service to our customers.” Bill Kullback, CFO, BioLegend Contents Read Later? Download PDF The Background BioLegend develops world-class, cutting-edge antibodies […]

Scalable Storage and Retrieval to Match Warehouse Progressive Demands

OPEX Infinity System

Back to Resources Scalable Storage and Retrieval to Match Warehouse Progressive Demands 18 min read 60-Second Summary This white paper discusses the evolution and necessity of Automated Storage and Retrieval Systems (ASRS) in modern warehousing, driven by the exponential growth of e-commerce and the demand for efficient, scalable storage solutions. It highlights the challenges of […]

Increasing Distribution Center Productivity with Automated Put Walls

people in warehouse

Back to Resources Increasing Distribution Center Productivity with Automated Put Walls 12.5 min read Executive Summary The introduction of the Sure Sort® small item sorting system revolutionized order fulfillment in eCommerce Distribution Centers. Sure Sort has spurred tremendous interest from end-users wanting to understand how and where this unique system could be applied to their […]

How to Calculate the True ROI of Warehouse Automation

Back to Resources How to Calculate the True ROI of Warehouse Automation 30 min read 60-Second Summary Calculating the true ROI of warehouse automation involves more than just simple financial metrics; it requires a comprehensive approach that considers both quantitative and qualitative factors. The process includes evaluating the internal competition for funds, understanding the broader […]

A Quick Guide to Reverse Logistics

Scanning package

Back to Resources A Quick Guide to Reverse Logistics: Strategies and How It Works 15 min read 60-Second Summary Reverse logistics is about getting products from customers back to businesses, which is key when online shopping returns are common. Companies need to manage this well to save money and keep customers happy by fixing, repackaging, […]

10 Ways to Lower Returns Costs and Optimize Your Reverse Logistics

Back to Resources 10 Ways to Lower Returns Costs and Optimize Your Reverse Logistics 15 min read 60-Second Summary Optimizing reverse logistics involves evaluating return policies, collecting data on returns, establishing centralized handling centers, creating accountability for returns processing, integrating logistics, automating processes, and working closely with suppliers. Effective management can reduce disruptions, improve profitability, […]

Optimizing Inventory Storage with a Dense AS/RS

Two men sitting at a desk working on computers, one pointing at the screen while the other looks at it attentively.

Back to Resources Optimizing Inventory Storage with a Dense AS/RS 15 min read 60-Second Summary This article discusses the challenges faced by businesses due to labor and supply chain issues since the pandemic began, emphasizing the growing need for automation in warehouse and fulfillment operations. It highlights the adoption of automated storage and retrieval systems […]

The Ultimate Guide to Warehouse Automation

Empty Warehouse

Back to Resources The Ultimate Guide to Warehouse Automation 30 min read 60-Second Summary This guide provides a comprehensive overview of warehouse automation, covering its benefits, types, technologies, and considerations for implementation. It discusses both digital and physical automation solutions, including software, robotics, and advanced systems like AS/RS and AMRs, aimed at enhancing efficiency, reducing […]